Deputy Nursing Manager (KZN)

Location: Durban / Umhlanga, KwaZulu Natal, South Africa
Date Posted: 09-03-2018
Role title
Reporting structure

The Deputy Nursing Manager is responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.
The Incumbent is also responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will further be accountable for coordinating capacity building, mentoring, training and providing leadership in Clinical Governance.

 Effective management of the Nursing budget
 Understand the financial fundamentals of the organisation
 Identify areas to improve operational efficiencies for sustainability
 Evaluate nursing quality indicators and clinical outcomes
 Identify and develop quality improvement opportunities with appropriate strategy
 Drive implementation of group quality initiatives
 Investigate all negative and moderate to severe incidents and ensure appropriate capturing on IMS
 Timely resolution of complaints
 Identify areas of non-compliance through clinical audit and CSA
 Implement remedial action and assess for effectiveness
 Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents / incidents to Nursing Services Manager / Safety Representatives
 Ensure compliance with the medication administration and storage policies
 Facilitate and manage Morbidity and Mortality meetings in each discipline

Printed copies of this document are uncontrolled and must be destroyed after use:
 Ensure implementation of quality initiatives to manage risk in the company.
 Ensure hospital is providing safe, cost effective quality patient care in line with Clinical Governance strategy and evidence based practice
 Evaluate the patient’s journey through patient experience and stakeholder input
 Actively participate as a member of a team to achieve goals
 Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
 Keep up to date with the companies evolving policies and procedures
 Keep abreast of current research in the applicable discipline
 Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organization
 Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness
 Develop a talented nursing workforce
 Co-operate with the companies Education Division to ensure appropriate nursing training for the delivery of quality care. Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
 Facilitate effective change and conflict management
 Ensure professional conduct and appearance of staff
 Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial
 Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions
 Develop collaborative relationships to help accomplish work goal
 Coordinate the nursing activities with all hospital departments to provide alignment to the strategy and goals of the organisation

 A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree) or equivalent NQF 7 qualification
 Registration with SANC as a Registered Nurse
 A qualification in Nursing Administration would be advantageous.

Printed copies of this document are uncontrolled and must be destroyed after use
 Experience in a nursing leadership role
 At least two years experience in a hospital management position.
 At least two years experience in a leadership role in a private hospital. KNOWLEDGE
 Sound understanding of nursing leadership

  • Coaching Others*
  • The capacity to recognise development areas in others and support them to facilitate personal development through coaching.
  • Leading and Managing Change*
  • The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.
  • Performance Development*
  • The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.
  • Taking Action
  • Capable of recognising the need for action, considering possible risks and taking responsibility for results.
  • Decision Making
  • Capable of making decisions timeously and taking responsibility for the consequences.
  • Managing Self
  • Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.
  • Customer Focus and Service Delivery
  • The capacity to identify and respond to the needs of *internal and external customers.
  • *Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship
  • Adapting and Responding to Change
  • Capable of supporting and advocating change initiatives and managing own reaction to change.
  • Continuous Improvement
  • The capacity to improve systems and processes to facilitate continuous improvement.
  • Personal Work Ethic
  • Capacity to instill an ethic of quality and consistency in self and others.
  • Building Relationships
  • Capacity to establish constructive and effective relationships.
  • Printed copies of this document are uncontrolled and must be destroyed after use
  • Communication
  • The capacity to clearly present information, either written or verbal.
  • Teamwork
  • Capacity to cooperate with others to work towards a common goal.
  • Technical Knowledge
  • The capacity to perform a technical function to required standards.

At the company, our core value is care. We care about the dignity of our patients and all members of the family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
 Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
 Truth - The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
 Dignity - An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
 Passion - The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions for all.
 Participation - The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.

The company is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviors which you will be accountable to uphold:
 I always greet everyone to show my respect.
 I always wear my name badge to show my identity.
 I am always well groomed to show my dignity.
 I always practise proper hand hygiene to show my care.
 I always seek consent to show my compassion.
 I always say thank you to show my appreciation.
 I always embrace diversity to show I am not a racist.
this job portal is powered by CATS