Metals and Minerals Manager (Zambia)

Location: Lusaka, Lusaka, Zambia
Date Posted: 28-09-2017
The position is based in Zambia.
Role Purpose Statement:
The Incumbent is responsible for over viewing and securing operational excellence as well as increasing sales in the Mining Division with a specific focus on the Copper Belt Region. 
Job Specification:
  • Contribute to the development of company sales and marketing activities specific for Metals and Minerals services in the mining industry.
  • Development and execution of comprehensive business development plan duly aligned with the overarching business and Metals and Minerals strategy.
  • Ensure that the sales enquiry process is conducted in a timely manner that meets internal procedures and customer satisfaction.
  • Co-ordinate, in conjunction with the Country Manager, incoming enquiries, client meetings and contract preparation.
  • Prepare scope of work and pricing for quotations.
  • Manage the timely production of contracts and progress their status
  • Manage and drive operations and staff
  • Implement and follow KPIs
  • Ensure operational excellence
  • Support job closeout processes and implement ongoing client contact strategies.
  • Establish, Maintain and enhance customer relationship management.
  • Gather and analyze commercial information to build relevant market intelligence.
  • Record and direct opportunities to the appropriate Business Unit within the organization and follow-up the same to ensure close-out.
  • Record sales activities by means of the relevant processes and systems.
  • Report back on client visits to relevant Business Unit Managers.
  • Establish build and continuously strengthen relationships with new and existing clients.
  • Create new business leads and identify cross-selling opportunities.
  • Present business cases to clients.
  • Implement Commercial Strategy as per Manager’s requirements
  • Ensure compliance to the relevant Commercial processes and procedures.
Minimum Requirements:
Essential Knowledge and Experience
  • B Tech or Higher qualifications in a technical discipline, preferably chemistry.
  • Minimum 10 years’ experience in the mining sector.
  • Sound understanding of the procurement and supply chain process in this sector.
  • Must have an extensive network of senior contacts in the Mining Industry.
  • Demonstrate a clear understanding required levels of engagement with key role players and decision makers in order to secure contracts.
  • Good understanding of the commercial requirements of the Mining Charter, OHS Act and Regulations.
  • Specific experience and knowledge of the complete mining process.
  • Must have experience in compiling tenders and method statements.
  • Previous business development experience essential.
  • Available and willing to travel.
Key Skills and Attributes
  • Must be target driven.
  • Have PC skills.
  • Able to deliver work using MS Word, Excel and PowerPoint.
  • Ability to deal with difficult clients.
  • Strong communication skills.
  • Very good listening skills.
  • Presentation and negotiating skills.
  • Fluent written and spoken in English.
  • Proven sales track record.
  • Leadership skills
  • Goode reporting skills
  • A team player.
  • Customer service orientated.
  • Must be a self-starter, take initiative have highest level of integrity and exercise confidentiality.
  • Pragmatic and entrepreneurial approach.
  • Must have a ‘Go to Market’ attitude with the ability to connect with client contacts at a high level.
  • Be able to convert contacts and opportunities into sales
Key Performance Indicators
  • Must reach targets set by management.
  • Introduce new accounts into the Business Unit.
  • Maintain existing Client-base.
  • Generate growth within the Business.
  • Embrace Core and Business values.
  • Able to leverage network experience and resources.
  • Build Client relationships.
  • Submit reports on a weekly and monthly basis.
  • Sales, revenue and other financials as per business plan.
  • Compliance of internal and external guidelines, policies, procedures.
  • Develop, update and maintain pricelists.
  • Updating of customer schedules (i.e. SLA; Procedures).
  • Handling and resolving of all customer queries.
  • Plan monthly and weekly activities and execute to plan.
  • Prospecting.
  • High quality proposals and tenders.
  • Completing all sales administration paper work accurately and timely. 
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