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Branch Manager (Office Automation)

Durban, KZN
Our Client, in the Office Automation Industry, is seeking a Branch Manager for their Durban Office

Profile of a Branch Manager
  •  to run their branch as if it is their own business
  • responsible for growing the branches customer base
  • elevating the perception and promotion of the brands in the region
  • take a proactive approach to networking in the community to bring new business in the door and to increase revenue.
  • Organising and executing on-going training programs for branch personnel
  • Evaluating employee performance and providing feedback and coaching as needed
  • Recognising employee achievements and encouraging excellence in the work environment
  • Developing and implementing sales plans
  • Conducting regular sales and operations meetings
  • Conduct regular audit on internal process as well as inventory audits (checks)
  • Drafting forecasts and business plans
  • Meeting reporting deadlines as required
  • Briefing employees on current sales goals, promotions, and other relevant information
  • Undertake Performance Review with all staff on regular basis
  • Organising marketing activities and events for the branch
  • Increasing brand awareness for the company within the community
  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
  • Propose innovative ideas to increase market share
  • Ensure high level of customer satisfaction
  • Resolving customer problems as needed
  • Complying with all applicable laws and regulations
  • Assessing market conditions and identifying opportunities
  • Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals
  • Adhering to high ethical and professional standards
  • Be a shining example of well behavior and high performance
  • Ensure overall branch security and safety is observed at all times
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