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PackMark Technical Manager – Gauteng

Muizenberg, Cape Town, Cape Town · Architecture/Engineering
An exciting new opportunity has opened up at our Client based in Crown Mines, Gauteng. Our Client is a privately owned South African company that specialises in providing innovative and top-quality product identification solutions. The company’s extensive service offerings include on-pack product identification solutions including self-adhesive label systems, coding and labelling equipment as well as self-adhesive products suitable for businesses and homes.
PackMark is our machinery division that offers a comprehensive range of labelling, coding and print & apply labelling equipment. We exclusively supply the very latest hardware from international industry leaders Markem-Imaje, ALTech and Accraply Harland Machine Systems as well as a selection of other brands. Our end-to-end service covers every step in the process of procuring new coding or labelling equipment, from project management through to after-sales technical support.
We are looking for a ‘seasoned’ Technical Manager in Gauteng to serve, manage technicians and coordinate our rapidly growing market share in the territory. The ideal candidate will come from a technical background with a tertiary qualification, understand client needs, be capable of building credible relationships, able to manage technicians and provide solutions whilst ensuring unfailing service. The position requires a sensible and dedicated individual who is composed and level headed.
  • Qualified artisan
  • Tertiary qualifications – N4 or higher (millwright, mechanical, mechatronics, fitter and turner, etc)
  • Minimum 10 year’s technical experience
  • Own reliable transport
  • Able to do fault finding and troubleshoot
  • Ability to work under pressure and independently
  • Able to manage and coordinate jobs of all technical staff and the workshop
  • Servicing and maintenance of coding and labelling machinery
  • Surveying of machines for installations
  • Stock control – spares and consumables
  • Training and development – continuously acquiring and updating knowledge as well as being updated with developing technology
  • Marketing and customer services – efficiently assisting both departments where necessary
  • Following up on sales leads
  • Canvasing the market – proposing solutions to customer’s needs
  • Completing all required documentation required by the company within the required time period
  • Adhering to all health and safety standards and procedures
  • Computer literate
  • Planning and organising skills
  • Analytical minded
  • Sound interpersonal skills
  • Ability to take initiative
  • Management
Additional requirements:
  • Willingness and ability to travel both inside and outside South Africa where required
  • Willingness and ability to work overtime / accept responsibility to be on standby
NOTE: Remuneration package market related and to commensurate with qualification and experience
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